The statistics are stark. There is a homelessness crisis in England, with a significant number of individuals and families struggling to find stable housing and support. 

The latest figures show that 358,370 households asked for support from their local authority after being threatened with homelessness or losing their homes in 2023-24, a 10% increase from the previous year. 

Of these households, 324,990 were assessed as homeless.

Furthermore, an estimated 3,898 people were identified as sleeping rough across England on a single night in autumn 2023, a 25% increase from 2022 and more than double the number of people on the streets in 2010.

However, the homelessness crisis is more than a matter of numbers. It’s a social issue that requires collective action and compassion. 

It’s time to fight for systemic change to reverse these trends. We must demand safe, affordable housing for all. But first, we need to do more to make people experiencing homelessness feel seen, acknowledged and respected. 

Whilst YMCA Together offers unconditional support to people experiencing homelessness, many feel overlooked and marginalised by society. This isn’t fair, especially when a simple act of kindness can help improve the mental health and well-being of those facing challenging times. 

Your warmth, care, and concern can make a difference.

Here are six ways to show kindness and respect to people experiencing homelessness.

1. Understand their situation

Many people have inaccurate views of homelessness. We often base these views on the assumption that ‘homelessness’ is when people sleep rough due to issues with drug and alcohol use. 

This stereotype is not only harmful; the facts do not support it. 

As the latest statistics show, people are much more likely to be ‘sofa-surfing’ or living in temporary accommodation than sleeping on the streets. 

And, rather than being a result of addiction, homelessness is more commonly caused by a combination of structural, social, and individual factors, including:

• Loss of employment
• Family breakdown
• Inadequate support services
• Domestic abuse
• The lack of affordable housing

As such, we must see people as individuals and not judge them based on their circumstances. We can educate ourselves and others on the causes of homelessness, challenge misconceptions, and empathise with those experiencing homelessness. 

Remember, life can change in an instant. Anybody can lose their home. 

2. Engage with respect 

Even the smallest gesture can go a long way. So, when you come across a person living on the streets, engage with them. Make eye contact, smile, and offer a word of acknowledgement. It costs nothing to say “hello.” but it could make a world of difference. 

Start a conversation if appropriate, and listen when people share their stories. 

Choose your words carefully and use respectful, dignifying language. Being approachable, friendly, and polite may seem like common courtesy, but these simple acts of respect and recognition help people feel seen and remind them that they matter. 

However, be mindful that we all prefer privacy at times. Interact with people only as much as they feel comfortable with. 

3. Offer to help

People experiencing homelessness often lack access to basic necessities. Offering food, bottled water, clean socks, warm clothing, and blankets can help people meet their immediate needs, especially in winter. 

Whilst giving cash is helpful, organisations like YMCA Together are often better equipped to support those experiencing homelessness. Consider donating directly to support services to help us provide resources like shelter and healthcare.

4. Volunteer your time

Volunteering with local support services is a rewarding way to make a genuine difference in our community. The likes of The Whitechapel Centre, Street Support Network, and others always need volunteers to help with various tasks and services. 

Find out what they need and offer to help. 

Whether you volunteer your time or expertise, your efforts will make a considerable difference in improving lives across Liverpool. 

Visit our Volunteer page to find a suitable role. 

5. Advocate for Change

Addressing and eradicating homelessness is achievable if we work together to drive change. 

Keeping up to date with current statistics and government policies will help you understand the seriousness of the situation and advocate more effectively. 

Contact your local MP or councillors to show your support for affordable housing programmes and initiatives that address the homelessness crisis. You can also join or support local advocacy groups, attend community meetings, or contact local media to raise awareness and encourage dialogue. 

Through positive action and honest conversation, we can make sure everybody has a safe place to live. 

6. Encourage Kindness in Others

Share your positive experiences from helping or engaging with people experiencing homelessness with friends and family. 

Be open and honest about the issues around homelessness, and exchange information that helps break down misconceptions. 

Lead by example. Next time you’re out and about, buy someone a coffee or offer to call a local support service. Your actions will inspire others to be kinder, too. 

Final Thoughts

Being kind to individuals experiencing homelessness is a step towards a more compassionate society for all. Small acts of kindness and respect may feel insignificant in isolation, but they soon add up. 

So start today. 

Donate, volunteer or advocate for change, and you’ll make a difference to someone experiencing challenging times.

Statistics courtsey of  The Big Issue