Maintenance Operative Multi Skilled

Closing date: April 22nd, 2024

Job Title:

Maintenance Operative Multi Skilled

Responsible to:

Housing Services Manager

Responsible for:


Hours of Work:

37.5 hours per week


YMCA Together Leeds Street

Salary and benefits:

  • £31,500 inclusive of 5% on call allowance
  •  33 days annual leave including bank holidays per annum
  • Paid Medicash support
  • Birthday day off
  • Charity day of your choice
  • Well-being Hours
  • Cycle To Work Scheme
  • Refer a Friend Scheme
  • Company Pension Scheme 4%
  • Funded Training Opportunities

Shortlisting and Interview Dates

Shortlisting W/C 22nd April 2024

Interview/Assessment day W/C 29th April 2024

YMCA Together is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness. These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

Job Purpose

The post holder will report to the Facilities Manager and will be responsible for carrying out a wide range of maintenance & construction duties across all general trades. The post holder is required to work as part of the Housing Services Team engaged in the upkeep and maintenance of YMCA Together housing stock. You will have specific responsibility for assisting in the monitoring and maintenance of properties, promoting a culture of safe working practices across the Organisation.

Hours of work

Monday through Friday; 8 a.m. to 4:00 p.m. Occasional evening and weekend work may be required as job duties demand including participation in an out of hours repair service.

Duties and Responsibilities

To carry out all aspects of general trade maintenance and construction including New Build, repair work, refurbishment, Aids & Adaptation major installations, large void property works. Multi Skilled Operatives will be required to have all general trade skills, unrestricted by quantity & quality and must be able to use their general trade skills in the areas of work.

General Trade Work is defined as:

  • Joinery
  • Plumbing
  • Plastering
  • Bricklaying
  • Painting & Decorating works


  • To carry out reactive, planned and void works to bedrooms, kitchens, bathrooms and general communal areas; this will involve plumbing, decorating, joinery, tiling and basic electrical work
  • Attend appointments promptly and provide tenants with information and updates on work that is being undertaken
  • Ensure that steps are taken to keep dust and dirt to a minimum within tenanted properties and that properties are left in an acceptable condition on completion of work.
  • To attend emergency repairs including entering properties for the emergency services, to repair or make safe any damage as required. To record and/or report/arrange any further work as needed
  • Promptly record outcome of completed repairs via GoAudit providing detailed notes and ensuring that start and finish time are accurately recorded.
  • Responsible for a company vehicle, to drive in compliance with Highway Code, relevant legislation and the company driver’s handbook. To ensure the vehicle is parked safely and legally with, consideration for tenants and other members of the public. This responsibility is both inside and outside of working hours, as the vehicles may be parked outside the colleague’s home overnight and at weekends
  • Maintain tools and equipment to the required standard.
  • To liaise as necessary with other trades to ensure implementation and completion of repairs and maintenance works
  • To support apprentices, work experience students and any other trainees as required

Health and Safety

  • Liaise with Emergency Services; Fire, Police and Medical
  • Ensure at all times the safety of yourself and others on the premises in which you work
  • To be aware of, and follow, the relevant Health & Safety policies, Risk Assessments and Safe Working practices
  • To carry out daily safety checks to any vehicle under his/ her control ensuring the vehicle is safe to drive including checking oil, wipers & washers, tyre wear &  pressures, mirrors and to report any defects or issues to for attention.
  • To report incidents, in line with YMCA Together tenure agreements, including nuisance caused by service users’ behaviour or their visitors
  • Report any repairs, maintenance, health & safety hazards, tenant enquiries, safeguarding or vulnerability that are identified during day to day activities
  • Maintain accurate records in line with YMCA Together health & safety policies


  • Attend and participate in team meetings and reflection meetings
  • Sharing information and expertise with colleagues, covering absence and working together to deliver a high quality service
  • To have a flexible and positive attitude to all team members
  • To be committed to learning both as an individual and as part of a team


  • Prioritise work load
  • To work to agreed individual, team and organisational objectives and to work towards YMCA Together performance targets
  • Uphold YMCA Together Equal Opportunities Policy of anti-discriminatory practices across all services
  • Observe and ensure compliance with the Service Code of Conduct including professional boundaries and confidentiality at all times
  • Prepare for and attend supervision and appraisal sessions with your line manager, taking direction as appropriate and contributing to the development of both you and the service
  • A designated car user status has been attached to this post


The post holder will be required to have contact with a variety of people during the course of their work.

This job description is not necessarily a comprehensive definition of the post, and the post holder will be required to undertake other duties appropriate to the grade and character of the work as directed.

The job description will be reviewed at least once a year and it may be subject to modification or amendment at any time after consultation with the post holder.

The duties may be varied to meet the changing demands of the organisation at the reasonable discretion of YMCA Together.

Person Specification – Maintenance Operative Multi Skilled



  • Educated to GCSE level or equivalent
  • Qualification in carpentry and other trades or able to demonstrate competence to desired level.
  • Full driver’s licence


  • Current CSCS Registration Card



  • Evidence of health and safety management including risk assessments
  • Experience of working within a Social Housing/Local Authority environment
  • Excellent communication skills – both written and verbal.
  • Keeping accurate records relating to completed maintenance
  • Minimum of three years’ experience working in similar role
  • Multi trade skill experience which includes carpentry, plumbing, tiling and plastering
  • A high degree of tact and diplomacy when interacting with service users and visitors



  • Knowledge of the skills, technology and safety procedures required to carry out the full range of tasks contained within the job description
  • Able to maintain confidentiality
  • Ability to manage time effectively
  • Able to use initiative to deal with unexpected problems
  • A strong knowledge of building repairs
  • Work individually or as part of a team effectively and supportively



  • Able to manage varied workload
  • Well organised and methodical approach to work
  • Good attention to detail
  • Desire to deliver a high quality service
  • Flexibility in response to the changing demands of the post
  • Computer literate, competent in working with Microsoft applications

Behaviour/ Attributes


  • Passionate about people, with the ability to communicate effectively with service users, staff and visitors.
  • Committed to own personal development
  • the ability to “think outside of the box” when providing solutions
  • Energetic, highly motivated with a good sense of humour
  • Ability to work within and have a commitment to YMCA ethos, philosophy and values
  • Able to work effectively on own or as part of a team

If you would like to apply for this role please click here APPLY NOW

To download a copy of our application form, please click HERE

If you would like to apply not directly through the website, please email your completed application form to