Relational Group Facilitator – Recovery Services

Closing date: July 22nd, 2024

Job Title:

Relational Group Facilitator – Recovery Services

Responsible to:

Team Leader

Responsible for:


Hours of Work:

37.5 Hrs Per Week


YMCA Together – Recovery Services

Salary and benefits:

£27,111 Per Annum

  • 33 Days Annual leave including bank holidays per annum
  • Paid Medicash support
  • Birthday Day
  • Charity Day
  • Spiritual Day
  • Well-being Hours
  • Cycle To Work Scheme
  • Refer a Friend Scheme
  • Company Pension Scheme 4%
  • Funded Training Opportunities

Shortlisting and Interview Dates:

  • Shortlisting week commencing 22nd July
  • Interviews week commencing 29th July

YMCA Together has been voted No1 Charity to work for by our employees in 2022. YMCA is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness. These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.


The post holder will be based in our Recovery Services.

We ensure that every service we deliver is psychologically informed and underpinned by Cognitive Analytic Therapy offering a wide range of support and assistance that empowers and enables people to have a range of choices and create positive, sustainable futures for themselves.

Hours of Work

The service will be staffed 24/7 and the post holder will be working a rota of early and late shifts over 7 days including weekends and bank holidays.

Job Purpose

The Relational Group Programme Coordinator will be responsible for the planning and coordination of the group work, workshops across the Recovery services.

Their role will be to deliver evidenced based, therapeutic workshops and group pre-engagement interventions and support. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours. Training will also be provided around Trauma Informed Care.  These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.

Duties and Responsibilities

The Relational Group Programme Coordinator will be responsible for planning and delivering the groups in preparation of a move through to treatment services such as RISE, SHARP and other community recovery programs

  • Planning, coordinating, supervising, and facilitating training groups.
  • Updating and creating workshop-based support
  • Providing clear written and verbal instructions to group members and promptly addressing any questions or concerns.
  • Planning daily activities
  • Clearly outlining goals and ensuring group members understand what’s expected of them.
  • Educating and training new group members as well as support staff to deliver the groups
  • Ensuring health and safety regulations are always obeyed.
  • Analysing group performance and making recommendations for improvement.
  • Providing group sessions as well as one-on-one meetings where individuals can voice their concerns or questions.
  • Upholding the values and standards of the organisation and setting a good example for colleagues and group members.
  • Scheduling additional training sessions and workshops, as required
  • Support Planning, risk assessing and safeguarding
  • SU Involvement and engagement
  • Reporting/ Monitoring

Support Planning and risk assessing

  • Provide a high level of pre-treatment workshop support
  • Support the service user that empowers them to plan a positive and sustainable move into treatment services
  • Support people to achieve their goals and targets as defined in prehab support
  • Manage, update and communicate service users risk assessments in line with YMCAT Wide policy and procedure
  • Plan and facilitate, therapeutic one to one and group interventions
  • Plan and facilitate workshops to individuals and groups that inform/ teach service users around healthy relationships, promote healthy lifestyles, how to manage a tenancy, manage a home and live independently
  • Ensure people shape their own support and take part in activities

Household Involvement and engagement

  • Encourage involvement, participation and co-production from people in the running and development of the service
  • Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages people to engage
  • Ensure appropriate recommendations are made for the use of the Service User Personalisation Budget

Multi Agency Working

  • Encourage and support to people with additional needs ensuring all appropriate referrals are made
  • Promote and encourage the pathway to treatment services working to a Whole Family Approach
  • Acting as nominated champion to maintain key partnerships and links


  • Support RRPSs to create a platform for move on to treatment services

Reporting/ Monitoring

  • Monitor positive feedback from people and external agencies
  • Input group attendance and report on IMS and DAVE

Health and Safety

  • Liaise with all emergency services
  • Ensure at all times the safety of yourself and others on the premises in which you work
  • Conduct Health and Safety checks as required
  • Report, log and communicate all incidents to the appropriate people
  • Request welfare checks as specified during your shift
  • Ensure adherence to YMCAT visitor’s policy and procedure
  • Adhere to all Risk Management Protocols

Internal relationships

  • Excellent communication with all YMCAT staff
  • Flexible and positive approach with all team members
  • To be committed to learning and personal development both as an individual and as part of a team
  • Sharing information and expertise with the team, covering absence, and working together to provide a high-quality service
  • Attend team meetings as required

External relationships

  • Develop excellent working relationships with the City Council Commissioners and multi-disciplinary team and ensure successful delivery of outcomes
  • Develop excellent and robust relationships, protocols, contacts and service level agreements with referring agencies, statutory services and wider stakeholders
  • Attend meetings with external partners as required to develop the service model and ensure all the KPI’s and outcomes of the service are met


  • Uphold and develop YMCAT Equal Opportunities policy of anti-discrimination across all services
  • Ensure compliance with Code of conduct, including professional boundaries and confidentiality at all times
  • Deal promptly with all complaints
  • Report all safeguarding incidents
  • Familiarise yourself with and ensure compliance with all YMCAT policies and procedures
  • Prepare for and attend supervision and annual appraisal with your line manager taking direction as appropriate and contributing to the development of both yourself and the service

The post holder will be expected to carry out other duties consistent with the responsibilities of the post and to demonstrate flexibility in all areas of their work including the willingness to attend team meetings and training outside of your normal working hours.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job

Person Specification – Relational Group Facilitator



  • Educated to graduate level or significant relevant experience
  • Qualification or significant relevant working experience in substance misuse, homelessness, mental health, housing or advice


  • Qualification in mental health/therapeutic approaches
  • Qualification in training
  • Qualification in IT



  • Experience of working with people with a history of substance misuse domestic violence, mental health, homelessness or
  • At least 2 years’ experience of working within a hostel or support service
  • Experience of Planning and Running Groups
  • Experience of creative support planning and target setting
  • Experience of formulating risk assessments
  • Experience of resettling individuals into independent accommodation


  • Experience of working within a psychologically informed environment (PIE)



  • A working knowledge of Health & Safety issues
  • A clear understanding and specific knowledge of complex needs support issues such as domestic violence. homelessness, mental health, substance misuse and offending
  • Knowledge of writing group plans
  • Knowledge of Safeguarding protocols


  • Knowledge of the Cognitive Analytic Therapy (CAT)



  • Computer literate, competent in working with Microsoft word, outlook, windows
  • The ability to plan and facilitate workshops
  • Commitment to multi agency working and best practice
  • Ability to develop and deliver a high-quality person-centred approach
  • The ability to support service users who display challenging behaviour including verbal aggression.


  • Analytical, data collation and reporting skills



  • Committed to improving the lives of people in recovery
  • Committed to own personal development and CPD planning
  • Creative and dynamic approach with the ability to “think outside of the box” when providing solutions
  • Energetic, highly motivated with a reputation of being held in high regard by their peers
  • Excellent interpersonal/ communication skills
  • Excellent negotiation/ mediation skills
  • Committed to own career development
  • Reliable
  • Ability to work within and have commitment to YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.
  • Energetic, dynamic and self-motivated

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