Relational Recovery Practitioner

Closing date: December 6th, 2021

Job Title:

Relational Recovery Practitioner

Responsible to: Service Manager
Responsible for: N/A
Hours of Work: 37.5 hrs per week
Location: YMCA Together – RISE Rehab Crroxteth Road L8
Salary and benefits:




Holiday entitlement is 25 days plus bank holidays

3% contributing pension


YMCA Together is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people to find acceptance, community and activity. We provide services across the YMCA work streams of accommodation, family work, health and wellbeing and training and education.

Our accommodation offer is made up of: supported accommodation for people experiencing homelessness; intensive support for individuals with complex needs; move on accommodation for individuals closer to independence; specialist service for individuals with mental ill health and a young offenders service.

The offer around family work includes: An Early Years Foundation Stage nursery in Southport; 2 x Liverpool based refuges for women and children fleeing or at risk from domestic abuse.

Our work around health and wellbeing includes a large leisure centre in Southport and targeted health interventions.

Within the training and education workstream, we deliver therapeutic horticulture, animal care and low impact sports at our Dutch Farm project based in South Liverpool.

Our Mission is to inspire and support people by:

  • promoting choice and independence
  • valuing the individual
  • maximising potential
  • instilling hope





The post holder will be based in South Liverpool. The rehabilitation service will be in a residential setting for people with substance misuse issues. The service will offer a fully integrated model incorporating elements of pre-engagement, a treatment programme and ongoing support, in a supported housing setting, 24 hours a day, seven days a week, and 365 days a year for a minimum of 30 single people at any one time.


We ensure that every service we deliver is psychologically informed and underpinned by Cognitive Analytic Therapy offering a wide range of support and assistance that empowers and enables people to have a range of choices and create positive, sustainable futures for themselves.


Hours of Work

The service will be staffed 24/7 and the post holder will be working a rota of early and late shifts over 7 days including weekends and bank holidays.


Job Purpose

Relational Recovery Practitioners will be responsible for holding a case load of Service Managers . Their role will be to deliver evidenced based, therapeutic one to one and group recovery interventions and support. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high risk behaviours. Training will also be provided around Trauma Informed Care.  These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.


Duties and Responsibilities


The Relational Recovery Practitioners will be responsible for managing a small caseload of Service Users and will have to deliver and coordinate group and one to one interventions.

  • Providing therapeutic support that empowers them to plan a positive and sustainable future.
  • Support Planning, risk assessing and safeguarding
  • Delivery of interpersonal group work programme
  • SU Involvement and engagement
  • Activity co-ordination
  • Resettlement
  • Reporting/ Monitoring


Support Planning and risk assessing

  • Provide a high level of therapeutic support as the lead case worker to the service user that empowers them to plan a positive and sustainable future
  • Support people to achieve their goals and targets as defined/ agreed within their recovery plans
  • Manage, update and communicate service users risk assessments in line with LYMCA/City Wide policy and procedure
  • Plan and facilitate evidenced based, therapeutic one to one and group interventions
  • Plan and facilitate workshops to individuals and groups that inform/ teach service users around healthy relationships, promote healthy lifestyles, how to manage a tenancy, manage a home and live independently
  • Ensure people shape their own support and take part in activities

Household Involvement and engagement

  • Encourage involvement, participation and co-production from people in the running and development of the service
  • Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages people to engage
  • Ensure appropriate recommendations are made for the use of the Service User Personalisation Budget

Multi Agency Working

  • Encourage and support to people with additional needs ensuring all appropriate referrals are made
  • Promote and encourage the pathway to independence working to a Whole Family Approach
  • Acting as nominated champion to maintain key partnerships and links


  • Create a platform for move on to independent accommodation
  • Provide intensive resettlement support to people who move on from the service

Reporting/ Monitoring

  • Monitor positive feedback from people and external agencies
  • Ensure referrals to the programme are processed thoroughly and within the correct time frames

Health and Safety

  • Liaise with all emergency services
  • Ensure at all times the safety of yourself and others on the premises in which you work
  • Conduct Health and Safety checks as required
  • Report, log and communicate all incidents to the appropriate people
  • Conduct welfare checks as specified during your shift
  • Ensure adherence to LYMCA visitor’s policy and procedure
  • Adhere to all Risk Management Protocols

Internal relationships

  • Excellent communication with all LYMCA staff
  • Flexible and positive approach with all team members
  • To be committed to learning and personal development both as an individual and as part of a team
  • Sharing information and expertise with the team, covering absence, and working together to provide a high quality service
  • Attend team meetings as required


External relationships

  • Develop excellent working relationships with the City Council Commissioners and multi disciplinary team and ensure successful delivery of outcomes
  • Develop excellent and robust relationships, protocols, contacts and service level agreements with referring agencies, statutory services and wider stakeholders
  • Attend meetings with external partners as required to develop the service model and ensure all the KPI’s and outcomes of the service are met


  • Uphold and develop LYMCA Equal Opportunities policy of anti discrimination across all services
  • Ensure compliance with Code of conduct, including professional boundaries and confidentiality at all times
  • Deal promptly with all complaints
  • Report all safeguarding incidents
  • Familiarise yourself with and ensure compliance with all LYMCA policies and procedures
  • Prepare for and attend supervision and annual appraisal with your line manager taking direction as appropriate and contributing to the development of both yourself and the service


The post holder will be expected to carry out other duties consistent with the responsibilities of the post and to demonstrate flexibility in all areas of their work including the willingness to attend team meetings and training outside of your normal working hours.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job


Person Specification – Relational Recovery Practitioner

  Essential Desirable




Educated to graduate level or significant relevant experience

Qualification or significant relevant working experience in substance misuse, homelessness, mental health, housing or advice

Qualification in mental health/therapeutic approaches

Qualification in training

Qualification in IT







Experience of working with people  with a history of substance misuse domestic violence, mental health, homelessness or

At least 2 years experience of working within a hostel or support service

Experience of partnership working

Experience of creative support planning and target setting

Experience of support planning using “The Outcome Star”

Experience of formulating risk assessments

Experience of resettling individuals into independent accommodation

Experience of working within a psychologically informed environment (PIE)









A working knowledge of Health & Safety issues

A clear understanding and specific knowledge of complex needs support issues such as domestic violence. homelessness, mental health, substance misuse and offending

Knowledge of Safeguarding protocols

Knowledge of “Empowerment Star”

Knowledge of health intervention and services for women and children

Knowledge of the Cognitive Analytic Therapy (CAT)








Computer literate, competent in working with Microsoft word, outlook , windows

The ability to plan and facilitate workshops

Commitment to multi agency working and best practice

Ability to develop and deliver a high quality person centred approach

The ability  to support service users who display challenging behavior including verbal aggression


Analytical, data collation and reporting skills


Behaviour/ Attributes










Committed to improving the lives of people in recovery

Committed to own personal development and CPD planning

Creative and dynamic approach with the ability to “think outside of the box” when providing solutions

Energetic, highly motivated with a reputation of being held in high regard by their peers

Excellent interpersonal/ communication skills

Excellent negotiation/ mediation skills

Committed to own career development


Ability to work within and have commitment to YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.

Energetic, dynamic and self motivated