Link Worker – Homeless services

Closing date: April 11th, 2025

 

Link Support Worker

Location:             Liverpool – Lister Road

Salary:                  £24,0000-£25,000 per annum/ £12.60 per hour

Hours:                  38.6 hours per week, shifts from 8am-8pm including weekends and bank holidays

Job Type:             Permanent

Shortlisting:        W/C 14th April

Interview:           17th April

Why this role would be great for you

As a Link Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional  support for those experiencing homelessness and addiction issues. Your role as a Link Worker will be to be alongside our Support Practitioners and residents to create a safe environment that empowers residents to make positive changes in their lives.

What your week may look like

  • Assisting our Support Practitioners in welcoming new residents in line with the service’s policies and procedures.
  • Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance on health and wellbeing.
  • Carrying out one to one meetings and developing workshops to inform to residents on how to manage a tenancy, their home, wellbeing and identify the help needed to work towards living independently
  • Advocate for social inclusion of the people you support ensuring they are able to access health and financial support and being alongside people to attend appointments
  • Ensuring Housing Benefit and Services Charges are collected and managed effectively
  • Assisting residents with housekeeping, welfare and room checks
  • Work alongside our Support Practitioners to review and update resident support and behaviour plans including risk assessments
  • Work alongside the people in our services to address their physical and mental health issues, including engaging with primary and secondary health care providers
  • Ensuring all health and safety and maintenance issues are raised in a timely manner
  • Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.
  • Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
  • Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

What can we offer you

Working with YMCA Together comes will a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.

For a full list of benefits see here: Careers Page | YMCA Together

The skills we are looking for

  • EXPERIENCE– Ideally you will have a background of working within a charity, community project and/or previous involvement in the homelessness sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and Mental Health within a 24 hour residential support service
  • KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
  • COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times
  • EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
  • COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
  • ORGANISATION – Strong time management and the ability to manage to prioritise tasks
  • COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

What is a nice to have

 NVQ/L2 in Health and Social Care or equivalent

  • Experience of working within a psychologically informed working environment
  • Knowledge of housing management and IT databases
  • Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

If you would like to apply for this role please click here APPLY NOW

To download a copy of our application form, please click here

If you would like to apply not directly through the website, please email your completed application form to recruitment@ymcatogether.org.uk

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